How does the ParadiseRV.Net high-speed wireless Internet service work?
ParadiseRV.Net  installs a wireless network throughout the RV park. This network transmits a signal to the user’s wireless (Wi-Fi) network adapter that automatically detects the ParadiseRV.Net  high-speed wireless Internet service. 

What do I need to begin using ParadiseRV.Net ?
In order to connect to the Internet using ParadiseRV.Net high-speed wireless service you will need a laptop or desktop computer equipped with a "smart antenna" or a standard 802.11b wireless (Wi-Fi) adapter and a ParadiseRV.Net account.

How do I sign-up for ParadiseRV.Net high-speed wireless Internet service?
For the installation of a "Smart Antenna" you will need to contact the sales department of ParadiseRV.Net and purchase your antenna, at that time we will schedule an install date that works for you.

If you are using your own Wi-Fi enabled device you will simply call our connect to the ParadiseRV.net SSID of EVER001 and open your browser. 

What service plan options do I have?
ParadiseRV.Net offers monthly, semi-annual, and annual service plans. Current rates are available when signing up or on this site.

What does the term Wi-Fi mean?
The term Wi-Fi or “Wireless Fidelity” allows you to connect to the Internet from the comfort of your RV, and has become synonymous with 802.11b networks. These networks transmit radio frequencies using a wireless Ethernet protocol called 802.11b.

What are “Hot Spots”?
They are specific geographic locations, such as RV Parks, in which a wireless broadband network services mobile visitors that wish to connect to the Internet.

What can I do when connected to a wireless network?
You can use wireless networking for email, Internet web browsing, and many other web-enabled applications such as banking and stock transactions. As there are multiple users sharing the high-speed communications line, you should not use ParadiseRV.Net wireless service for streaming audio or video, or to download very large files.

Where can I purchase a wireless (Wi-Fi) adapter?
If you are planning on staying the park in excess of 3 months You should purchase the appropriate wireless network adapter for your computer from the ParadiseRV.Net sales offices.
Shorter term visitors may rent an adapter from us or purchase a device from any of the major electronics retailers such as Best Buy and Circuit City. Signal strength is not guaranteed and refunds for poor performance will not be granted for non ParadiseRV.Net installed adapters. ParadiseRV.Net has tested several Wi-Fi adapters and has furnished the RV park office with a list of preferred manufactures that offer superior performance and value.

Can I use my wireless adapter at other locations?
Yes, since ParadiseRV.Net utilizes standard Wi-Fi 802.11b networking, you can use your adapter at any Wi-Fi certified Hot Spot.

What wireless (Wi-Fi) adapters can be used to access the service?
The following cards have worked successfully in park but are not guaranteed by ParadiseRV.Net :
Orinoco Gold PCMCIA adapter
Cisco Aironet 350 PCMCIA adapter
Other standard 802.11b wireless networking client adapters, PCMCIA card, USB adapters are useable. ParadiseRV.Net  strongly suggests the use of an external antenna attached to the client adapter for maximum performance.

What computer configurations can be used to access the service?
The minimum requirements include:
The appropriate software driver for the wireless network adapter being used 
The following Operating Systems are fully supported: Windows 98SE, Windows Millennium Edition, Windows 2000, Windows XP, Windows 95, MAC OS9/OS10 with external antennas installed.
Other Operating Systems which should work but are not supported by ParadiseRV.Net :  Linux, and UNIX based operating systems.
To use the service you will need a web browser. Internet Explorer 5.5 or higher and Netscape 6.0 or higher are fully supported.

What network configuration changes must I make on my computer?
ParadiseRV.Net  service is capable of detecting most computers’ network configurations with no changes required. This includes DHCP and static IP address configurations. Simply start your computer with wireless network adapter installed and start your web browser. 

Where will my ParadiseRV.Net  account work?
Currently your user account will only work at Paradise Resort Park. If you are traveling away from the park and wish to maintain your access to email services you may do so by visiting http://mail.paradiserv.net . Maintaining email service while out of the park will cause you to incur a $2.00 per month fee.

Can I use my existing 802.11b wireless adapter?
Yes. However, for increased reliability and a higher quality of service we recommend that all customers utilize our "smart antennas" The ParadiseRV.Net wireless network consists of industry standard 802.11b components so all wireless enabled computers and existing 802.11 adapters should work. Performance may vary based on specific component specifications.

Can I send and receive email?
Yes, you can send and receive email through your ParadiseRV.Net email account (via POP3 protocol, see below for details) or from your existing Internet Service Provider (ISP) or via a web-based account (i.e., Hotmail or Yahoo!). Almost every ISP offers their customers the ability to access their email accounts online via the Internet from virtually anywhere in the world. This email access is usually offered free from a web browser interface (online access only). Many ISPs offer POP3. (The POP3 protocol allows you to read and write email while not connected to the Internet. Periodically, you check your mailbox and upload email to be sent and download any received email for reading while offline).

Does ParadiseRV.Net support connecting to a company network?
Yes, connecting to a company network is supported and transparent to the ParadiseRV.Net  service. You will need your company provided VPN (Virtual Private Network) software and the appropriate login account information. Please check with your company for the required software and setup procedures.




How do I configure my email in MS Outlook and Outlook Express?
Use the following settings to configure your mail client to work with your ParadiseRV.Net email account.

POP and SMTP Servers

A POP (Post Office Protocol) server is a computer that stores your incoming email messages and allows you to retrieve them at your convenience.

Security

How is sensitive user data protected?
Private data is normally encrypted via Secure Socket Layer (SSL) protocol prior to transmission between your web browser and a web server. Do not use online applications without first insuring that data is transmitted securely!

Does ParadiseRV.Net  use WEP?
ParadiseRV.Net  does not utilized Wired Equivalency Protection (WEP) in any service location due to a number of factors (i.e., lack of standardization, performance, etc.). Encryption via SSL (as explained above) is normally considered sufficient for web-based applications (i.e., email, online banking, financial transactions). Secure VPN technology is recommended for corporate network access.

Does ParadiseRV.Net allow wireless PC to wireless PC connections within an RV Park?
The ability to directly connect from one wireless PC to another wireless PC within an RV Park is completely disabled and blocked by ParadiseRV.Net  wireless equipment to insure your privacy. To share files with others in an RV Park, you will need to use email or another method that would normally be used to share files.